Question 1

How do you actually clean the chandeliers?

Accepted Answer

We never use 'spray-and-drip' methods. Everything is hand-cleaned, crystal by crystal, using lint-free cloths and a gentle, pH-balanced solution.

Question 2

Is Crystal Co. insured?

Accepted Answer

Yes. We are fully licensed and insured, protecting high-value assets from start to finish.

Question 3

Do I need to provide ladders or equipment?

Accepted Answer

Not at all. We arrive with custom scaffolding and A-frame setups for high-access entryways.

Question 4

How often should it be cleaned?

Accepted Answer

Annually for residential homes; every 6 months for hospitality properties to maintain that 'wow' factor.

Question 5

How much does a cleaning cost?

Accepted Answer

Pricing depends on size, ceiling height, and total piece detail. We provide clear transparent quotes within 24 hours of receiving a photo.

Questions, answered.

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